A cancer diagnosis is a traumatic and life changing event, not just for the patient, but also for their family.
Patient and Family Support is provided by Beatson Cancer Charity and comprises a comprehensive range of wellbeing and specialist services including complementary therapies, specialist health and work support and specialist activities delivered by charity staff and volunteers through the unique and award-winning Wellbeing Centre and throughout The Beatson and at related facilities where cancer patients are treated including at the Queen Elizabeth University Hospital, the New Victoria Hospital and Lanarkshire Beatson.
The Beatson Cancer Charity Wellbeing Centre on Level 4 of The Beatson is open from 0900 until 2100 seven days a week providing a unique space where inpatients can relax away from the clinical environment and enjoy the stunning views. Tea, coffee, soft drinks and fresh fruit smoothies are available for patients and their families as well as reading materials and board games. Wi-Fi, desktop computers and iPads are also available as well as a cinema that can be used to watch DVD’s or satellite television including major sporting events. The charity provides a catering service and reading materials for day patients and out patients attending clinics throughout the cancer centre and at many related facilities. The Wellbeing Centre holds a stock of basic clothing items that are available on request for inpatients when required. Beatson Cancer Charity staff and volunteers man the Welcome Desk in the main entrance to The Beatson from 0800 until 1800 Monday to Friday and both signpost and accompany patients throughout the cancer centre helping to relieve some of their anxiety.
There are three treatment rooms in the Wellbeing Centre where a range of Complementary therapies are on offer primarily to inpatients but also to family members and NHS staff including reflexology, massage, reiki, relaxation, manicure, pedicure and holistic facials. A range of self help breathing, relaxation and distraction techniques are available to boost confidence, self-esteem and to assist patients with anxiety. Complementary Therapies are also available in the inpatient Wards, the Chemotherapy Day Unit, the Radiotherapy Department and at an increasing
number of related facilities including in enhanced treatment rooms at Ward 4B in the Queen Elizabeth University Hospital and at Lanarkshire Beatson as well as Clinic P at the New Victoria Hospital.
A hairdressing salon in the Wellbeing Centre is open from 0900 until 1700 Monday to Friday and Saturday mornings. The hairdressers are fully experienced in dealing with the very sensitive nature of hair loss and work very closely with NHS colleagues to make sure each patient receives the best possible treatment. They cut, style, set, blow dry, carry out head shaves and give advice and information on hair care during treatment. All of the hairdressers are trained in Headstrong scarf tying techniques that they are happy to pass on to patients. A service providing wigs to patients who have an NHS prescription is also available in the Wellbeing Centre.
Beatson Cancer Charity provides podiatry treatments for inpatients in the Wellbeing Centre, throughout The Beatson and at related facilities.
The charity provides a range of activities for inpatients and their families from supporting special occasions such as birthdays, anniversaries and weddings to organising musical and sporting based events and simply encouraging patients to socialise and take part in gentle exercise or activity.
specialist health and work service
Specialist staff support and engage with clients in continuing their work during treatment and returning to work post treatment as well as supporting healthcare professionals to assist them with work related issues. This is a unique and innovative service for people with a cancer diagnosis and their families/carers who are experiencing work related difficulties. It provides access to specialist staff who are registered health professionals with specific experience in relevant areas including disability management and the Equality Act. The specialist staff are skilled in negotiation in relation to employment situations and advocate on behalf of patient’s rights and health care needs in relation to their employment.
For more information on the service click here: beatson_shaw_booklet.pdf